1. Information We Collect
We collect information you provide directly to us, such as account details, company filing data, billing details, and support requests. We also collect technical data including device/browser information, log data, and analytics events to improve service reliability.
2. How We Use Information
We use collected information to provide and operate the service, process filings, process payments, send deadline reminders, prevent abuse, and improve product performance.
- Deliver account and filing workflows.
- Send transactional notices and compliance reminders.
- Provide customer support and respond to requests.
- Measure product usage and improve platform quality.
3. Legal Bases and Consent
Where required by law, we process personal information based on contractual necessity, legitimate interests, legal obligations, or consent. You can withdraw consent for optional communications at any time.
4. Sharing of Information
We share information only when necessary to run the service, including with payment processors, infrastructure providers, filing partners, and professional advisors under confidentiality obligations. We may also disclose information when required by law.
5. Data Retention
We retain data for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and jurisdictional requirements.
6. Security
We use reasonable technical and organizational safeguards designed to protect information. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To request data rights, contact us using the details below.
8. International Transfers
Your information may be processed in countries outside your own. Where required, we use appropriate safeguards for cross-border transfers.
9. Children’s Privacy
Our service is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.
10. Contact
For privacy questions or requests, contact us at privacy@llcannual.com.